Dear Customer,

To continue to provide high quality technical support at very reasonable rates, we need to ask for your full cooperation to work with our new payment and credit terms. We still provide flexible options of payment and wish to be accommodating so please choose one option that works best for you.

RESIDENTIAL CUSTOMERS:

All residential customers are required to pay for every service at the time of completion unless work is being billed to a company which credit has been provided or the customer has made a pre-payment.

• PRE-PAYMENTS: $2,000 or $4,000 prepayment options are available. Please see attached form or ask for the form called Support Plan Rates

BUSINESSES:

New businesses are required to pay by check or credit card upon the completion of the first service call. After which, incorporated companies can simply chose one of the following credit plans:

• EASY PLAN: A pre-authorized credit card authorization form is completed and signed to authorize Sky Computer Services to charge invoices to the credit card on file if invoice is not paid in 15 days or exceeds $500. (Customer can still pay by check and credit card will not be used) Please see attached form or ask for the form called Open Credit Card Authorization Form
• LONGTERM PLAN: Apply for Credit by completing and returning our Credit Application that requires banking information and credit references. Please allow up to two weeks of approval. (Initially a maximum of $500 for 15 days will be provided and a maximum of $1000 for 30 days is available) Please see attached form or ask for the form called Credit Application Form
• SUPPORT PLAN: Make monthly payments of $400 or more. Please see attached form or ask for the form called Support Plan Rates
• PRE-PAYMENT PLAN: Make a $2,000 or $4,000 prepayment. Please see attached form or ask for the form called Support Plan Rates
• Notes: Companies who are subcontracting and companies who are paying from an Out of State and even Out of the Los Angeles area must provide a open credit card authorization before the scheduling of a service call.

ESTABLISHED CUSTOMERS:

We consider a customer established after 6 (six) months of being active and paying all invoices in a timely manner. If you are and “old” client please complete the Credit Application Form or the Credit Card Authorization Form so we can “officially” provide you with credit. (Initially a maximum of $500 for 15 days will be provided and a maximum of $1000 for 30 days is available)

Terms: Customers exceeding the credit limits of $500.00 and/or 15 days (unless other arrangements have been made) will be required to make a payment prior to have a technician scheduled. Return check fee is $35.00. Past due accounts exceeding 45 days are subject to a 3% monthly interest charge. Invoices remaining unpaid after 60 will be sent to collections. See additional terms on the back.

Applying for Credit

First, I would like to recommend for most customers to simply complete the credit card authorization form which would allow you 15 days to pay by check. Since this approval process does not require credit references or banking information, it can be approved quickly.

Apply for Credit by completing and returning our Credit Application that requires banking information and credit references. Please allow up to two weeks for approval. Initially a maximum of $500 for 15 days will be provided and a maximum of $1000 for 30 days is available.

Sky computer Services does not provide credit exceeding $500.00 and/or 15 days (unless other arrangements have been made). Credit at no time shall exceed 30 days or $1,000.

Please see attached form or ask for the form called Credit Application Form, complete the form and fax it to 310-496-0300 attention Charles Cunningham.

Please contact me personally at 310-837-2525 Ext 807 if you have any questions. Thank your for your cooperation.

Charles Cunningham
Financial Controller

Terms of Credit:
Customer shall furnish Sky Computer Services, LLC., all financial information requested by Sky Computer Services, LLC from time to time for the purposes of establishing or continuing Customer’s credit limit. Customer agrees that Sky Computer Services, LLC. shall have the right to decline to extend credit to Customer and to require that the applicable invoice(s) be paid upon presentation. Customer shall notify Sky Computer Services, LLC. Of all changes to Customer’s business name, address, or the sale of substantial assets. Sky Computer Services, LLC. shall have the right from time to time, without notice, to change or revoke Customer’s credit limit on the basis of Sky Computer Services, LLC.’s credit policies or Customer’s financial condition and/or payment record.

Customer shall not deduct any amounts owing from any Sky Computer Services LLC. Invoice(s) without Sky Computer Services LLC. express written approval, which approval shall be contingent upon Customer providing all supporting documents for such deduction as required by Sky Computer Services LLC.

A service charge of 3% per month shall be charged on all past due items over 45 days or the maximum amount provided by law. Sky Computer Services, LLC retains (and Customer grants to Sky Computer Services, LLC.) a security interest in all products provided to secure payment in full. If Customer fails to make timely payments of any amount invoiced herein under, Sky Computer Services, LLC. shall have the right, in addition to any other right and remedies available to Sky Computer Services, LLC. at law or in equity, to immediately revoke any and all credit extended, to delay or cancel future deliveries (and/or service) and/or to reduce or cancel any or all discounts extended to Customer. Customer shall pay all costs of collection including reasonable attorney’s fees.