1. Client agrees to use the Sky Online Invoicing and Credit Card Payment System for billing history, work details and support requests. Client agrees to provide a signed open credit card authorization for all labor provided by Sky Computer Services and understands that each invoice will be automatically charge to the client?s credit card unless other agreements have been made. Client has seven (7) days from the date of invoice to dispute an invoice; in which case Sky Computer Services will credit back (to the credit card on file) the refund amount as agreed by both parties as fair and amiable within seven (7) days of agreement.
2. Hardware, software and material costs are not deducted from pre-paid amounts and are not included in monthly support costs as referred to in this document. Purchased products are invoiced separately under SM Technology Supply, Inc.,
3. Additional hours billed over the pre-paid amount will not receive the discounted rates.
4. On-site service calls in Los Angeles County require an additional $15 gas fee. Service calls outside Los Angeles County require additional travel fees.

1. Individual services are billed separately with separate terms of service.
2. Purchasing of parts and materials may require a deposit and/or payment upon order

* Working hours

• Note: Rates are higher for clients not on support plans.